Privacy Policy for Elkhan Shop

Effective Date: June 18, 2024

1. Introduction

Welcome to Elkhan Shop! This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our website, elkhan-eg.com (the "Site").

2. Information We Collect

2.1 Personal Information

When you visit the Site, we collect certain information about your device, interaction with the Site, and information necessary to process your purchases. This includes:

Contact Information: Name, billing address, shipping address, email address, and phone number.
Payment Information: Credit card numbers or other payment details.
Order Information: Products you have purchased, order details, and delivery preferences.
Technical Information: IP address, browser type, operating system, referring URLs, and device identifiers.

2.2 Usage Data

We collect information about how you interact with our Site. This includes:

Pages visited
Time spent on pages
Clicks and actions on the Site
Search terms used on the Site

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect data about your activities on our Site. This helps us enhance user experience and personalize content.

3. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including sending you emails to confirm your order status and shipment.
Communicate with you, including responding to your inquiries, providing customer support, and sending marketing communications (with your consent).
Improve and optimize our Site, including analyzing how users navigate and interact with the Site.
Detect and prevent fraud and other harmful activities.
Comply with legal obligations and enforce our policies.

4. Sharing Your Information

We may share your personal information with:

Service Providers: Third-party vendors who help us operate our Site, process payments, deliver products, and provide customer support.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: You can request access to your personal information we hold about you.
Correction: You can request correction of any inaccurate or incomplete personal information.
Deletion: You can request deletion of your personal information, subject to certain exceptions.
Objection: You can object to the processing of your personal information.
Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

8. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about our practices.